Sites by Uplivra Acceptable Use Policy
Effective November 11, 2026. This policy applies to every site, domain, mailbox and form we provide, and is part of our Terms of Service.
Which email to use: sites@uplivra.com for general questions and the service; support@uplivra.com for help with your account and for copyright notices; privacy@uplivra.com for privacy requests.
1. Not allowed
- Phishing and fraud: pages that collect logins or payment details under false pretenses, scams or fake businesses.
- Malware: hosting or linking to malicious code, cryptominers or exploit kits.
- Spam: unsolicited bulk email or messages from our mailboxes or forms, bought lists, or breaking the CAN-SPAM Act or the Telephone Consumer Protection Act.
- Illegal goods and services: anything illegal where you or your customers are, including illegal drugs, unlawful weapons sales and counterfeits, and anything on your payment provider's prohibited list if you take payments.
- Adult content: sexually explicit material or services.
- Hate and harassment: promoting violence or hatred against people because of protected characteristics, threats, or publishing private information to harass someone.
- Impersonation: pretending to be another person, business, brand or government body, or using their marks to mislead.
- Fake reviews and false claims: made-up reviews or testimonials, paid reviews that aren't disclosed, and licenses, certifications, awards or insurance claims you can't back up.
- Infringement: content you don't have the rights to (see our Copyright Policy).
- Abusing our systems: attacks, scanning, overloading, or trying to reach other customers' sites or data.
2. Mailboxes and forms
Normal business email only. Sending limits apply to each mailbox. Repeated spam complaints or blocklisting lead to the mailbox being suspended.
3. How we handle problems
- Report: anyone can report abuse to sites@uplivra.com.
- Review: a person looks at every report.
- Notice: for most problems we email you what is wrong and give you 3 business days to fix it.
- Immediate suspension: for phishing, malware, active spam, clearly illegal content or a legal order, we may take the site, mailbox or form offline at once and tell you straight after.
- Appeal: reply to our notice. Where possible, a different person reviews it.
- Termination: serious or repeated breaches can end your account. Refunds follow our Refunds and Cancellation page. You still get your domain transfer code unless a court or law-enforcement order prevents it.
We may report illegal activity to the authorities.